Compliance and Process Design
Deliver a consistently great level of service
All successful recruiters know that power is nothing without control. To scale profitably requires processes that are followed and, wherever possible, automated. Mercury xRM gives you a powerful workflow engine that guides your team to meet your business objectives and comply with changing regulations.
Mercury xRM comes complete with many built-in workflows suited to the needs of recruiters, but the workflow engines empowers super users to create more as needed.
Mercury xRM enables recruiters to:
- Automatically create documents, notifications or actions.
- Create online forms and set processes for your consultants to complete for process or compliance requirements.
- Improve productivity with personal, team and organisational workflows.
- Leverage guided dialogues across the sales organisation to accelerate user adoption.
- Automatically create or assign tasks and activities when rules are triggered.
- Automate simple or multilevel approvals with predefined workflows.
- Automate scoring and distribution of leads.
- Set alerts for key events or milestones.
- Define and enforce consistent sales processes enterprise-wide.